Shipping Policy

At Vapeuro, we are committed to ensuring every order arrives safely and on time. Please review the details of our order processing and shipping policies below:

Order Processing

Orders are typically processed within 1–3 business days.

Delivered within 8–15 business days after dispatch.

Thank you for your patience — it will be worth the wait.

Order Tracking

Once your order has been shipped, a tracking number will be sent to your email.

Please check your inbox and spam folder, and add us to your trusted contacts to ensure you receive all notifications.

Order Modifications & Cancellations

If your order has not yet been shipped, you may request a cancellation or update the delivery address.

However, once the order has been shipped, we are unable to issue refunds or modify the shipping address.

Customs & Clearance Services

We offer DDP (Delivered Duty Paid) shipping for the following countries and regions, meaning you will not need to pay customs duties or clearance fees:

  • European Union: DHL Express / DPD Express

  • United Kingdom: Royal Mail

  • United States: UPS (excluding Alaska and Hawaii)

  • Australia: Australia Post

Please note that DDP service is not available in all countries.

Countries with stricter customs regulations (such as Denmark, Norway, and Switzerland) may not qualify for DDP and may incur additional fees ranging from €10 to €80.

Additional Information

If an order is refused or cannot be delivered due to incorrect address details, age verification issues, or other reasons, additional fees may apply.

We strongly recommend double-checking your information at checkout to avoid delivery issues.

Some remote areas may require additional shipping fees and may experience longer delivery times. While we make every effort to ensure timely delivery, delays may occur in these regions.

Customer Support

If you have any questions or special requests regarding shipping, please feel free to contact our customer support team.

We are committed to providing the best possible service experience for every customer.

Thank you for choosing Vapeuro. We look forward to delivering a high-quality shopping experience!